E-mail Configuration
Netscape Navigator/Communicator
Microsoft Outlook Express
- Choose Accounts from the Tools menu
- Click Add and choose Mail
- Enter your name in the box
- Leave the default option of "I already have an e-mail address I'd like to use" selected and enter your e-mail address (example: johndoe@yourcompany.com)
- Choose POP3 as your server type. Enter mail.yourcompany.com as your incoming mail server (POP3). Enter mail.yourcompany.com as your outgoing mail server (SMTP)
- Under the "Account name" enter your full e-mail address provided to you. Under the "Password" field enter the password provided to you (passwords are CASE SENSITIVE, enter them as they appear on the e-mail from us)
Microsoft Outlook
- Choose Services from the Tools menu.
- Click Add and make sure Internet e-mail is selected then click Ok.
- In the General box, enter the name with which you want to refer to the e-mail (this is not relevant to configuring e-mail - you may call it anything you wish).
- Enter your name in the Name box (not relevant to configuring e-mail - this is the name that will appear when people receive your email).
- Enter your organization in the Organization box (this is not relevant to configuring e-mail).
- Enter your email address in the E-mail box (example: johndoe@yourcompany.com).
- Enter the return address in the Reply box (example: johndoe@yourcompany.com).
- Click the Servers tab at the top of the dialog box.
- Enter mail.yourcompany.com as your incoming mail server (POP3).
- Enter mail.yourcompany.com as your outgoing mail server (SMTP).
- Under the "Account name" enter your full e-mail address.
- Enter the password for the POP account.
- Finish the setup process with responses appropriate to your computer and your preferences.
Netscape Navigator/Communicator
- Choose Preferences from the Edit menu
- Choose Mail & Newsgroups
- Choose Identity
- Enter your name. Enter your e-mail address (example: johndoe@yourcompany.com). Enter the Reply-To Address (example: john@yourcompany.com)
- Choose mail servers. Click add
- Enter mail.yourdomain.com as your server name
- Choose POP3 as your server type
- Enter the username as seen in the e-mail sent to you
- Check remember password and click OK
- Enter mail.yourcompany.com as your incoming mail server (POP3).
- Enter mail.yourcompany.com as your outgoing mail server (SMTP)
- Enter the your full e-mail address.
- Finish the setup process with responses appropriate to your computer and your preferences.
Eudora Lite/Pro
- Choose Options from the Tools menu
- Click Getting Started
- Enter your name
- Enter the Return Address (example: johndoe@yourcompany.com).
- Enter mail.yourcompany.com as your incoming mail server (POP3).
- Enter the pop-mailbox name (use your full e-mail address)
- Click Sending Mail. Your return address should already appear.
- Enter either mail.yourcompany.com as your outgoing mail server (SMTP) under SMTP server.
- Finish the set up process with responses appropriate to your computer and your preferences.
Why can't I check my e-mail?
Are you having problems checking your mail from your mail program? If so you may have incorrectly typed your username or password. Usernames and passwords are CASE SENSITIVE, make sure you enter them into your mail program exactly as you receive them from your account manager. Also make sure your POP and SMTP servers are set to: mail.yourdomain.com and ensure that your mail client is setup correctly.I am not able to send out e-mail but I can receive e-mail just fine, what's wrong?
Some Internet Service Providers (ISP's) limit their customers' ability to use external SMTP mail servers. The solution to this is to use your ISP's outgoing SMTP mail server. Please contact your ISP and ask them what SMTP server to use in your mail program. The incoming POP3 server should still point to mail.yourdomain.com.